Top cop brings change

New face: Superintendent Rob Critchlow is completing a masters in public administration. He has been a detective for 18 of his 23 years with the Police Force. His specialisation is major crime. Photo: Natalie RobertsYOU’VE probably never heard of a vulnerable community support officer, but that’s because it’s a police position that only exists in the north shore local area command.
Nanjing Night Net

Superintendent Rob Critchlow created the position a year ago when he was the area’s commander as a bridge between the police and older people in that community.

He is now looking to establish the position in The Hills, his new area command.

“What really spurred me to action was an elderly lady found lying on the floor of her unit, where she’d been for a lengthy amount of time after she’d fallen and couldn’t get up,” Superintendent Critchlow said.

“When the police arrived she couldn’t be saved. Needless to say, she didn’t get the support she needed.”

Vulnerable community support officer identify needs and establish a network of community service organisations to help with those needs.

“We drove it quite heavily through the local media [in the north shore] and started to get calls from people asking us to ‘Please check in on Beryl my neighbour, who I haven’t seen for a while’.”

The vulnerable community support officers would visit the neighbour, have a cup of tea with them and make arrangements for a service provider to come another time and provide advice or assistance.

Superintendent Critchlow would like an officer of this kind in every area command.

This story Administrator ready to work first appeared on Nanjing Night Net.

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